Shipping and time explanation:
Perishable shipments will be delivered by UPS or USPS between 2-5 business days of their shipping date. Weekend delivery is unavailable. To ensure your perishable shipment is received before the weekend, we only ship Monday-Wednesday. Orders placed before Tuesday 5:00p.m. PST will be shipped the next day. All orders after will be shipped the following Monday.
We guarantee delivery only to the address that you provide. All shipments that need to be re-directed from incorrect or incomplete addresses cannot be guaranteed to deliver on time. We do not deliver to Hawaii, Puerto Rico or outside of the Continental U.S.
During the summer months and shipping to the warmer states, all perishable products are carefully packaged with cold packs to maintain optimum quality. Our packaging will keep the product at a food safe temperature for the duration of your delivery. We guarantee the safe quality of your product, even if your cheese is room temperature upon arrival. Please be sure to refrigerate the cheese no later than the night the shipment is received. We recommend that if you are shipping to a warm climate (over 70 degrees), especially in the summer months, that you select Air shipping to ensure that the product remains cool. All items are shipped directly from our Visitor Center in Tillamook, Oregon.
Since we cannot deliver on a holiday, your shipment may be deferred to the following week.